Timely resolution is our goal
The quality of our products and their preservation for long-term, reliable system operation is very important to us. Consequently, we continuously work towards improving the quality of our products.
By purchasing a Güntner unit, you have acquired a high-quality product. But if you have any complaints about one of our products, we will handle the warranty notice as quickly as we possibly can. We'll also be happy to answer any questions you may have about the test report and credit memos here.
Quick and efficient processing of your warranty claim is our goal. To achieve this, we provide you with our online form for warranty claims. We need the following information so that we can process your issue as quickly as possible: Picture of the nameplate on the unit